Beginner Erasmus+ training course

Digital Confidence for Educators: Essential Computer and Smartphone Skills

Illustration representing supportive professional learning for educators

Do everyday digital tasks take more time and cause more stress than they should?

Build confidence with the computer and smartphone skills needed for teaching, communication and everyday professional life.

Target group: Teachers, adult educators, trainers, school leaders, administrative and support staff, and other education professionals from all educational levels. The course is particularly suitable for participants who use technology only occasionally or want to strengthen their basic digital skills through patient, guided practice.

Activity type
Physical mobility
Duration
1 week
Language
English
Equipment
Laptop and smartphone required

Practical Digital Skills for Everyday Education Work

Digital technology is now part of almost every educational role, but not everyone has had the opportunity to develop strong digital foundations. Tasks such as finding a downloaded file, attaching a document to an email, joining an online meeting or changing a smartphone setting can become frustrating when the basic steps are unclear.

This beginner-friendly course helps education professionals use computers and smartphones with greater independence and confidence. Participants learn how to organise files and folders, create and share documents, communicate by email, complete online forms, use cloud storage and manage common smartphone functions. They also practise working with photographs, QR codes, scanning tools, maps, calendars and video meetings.

Online safety is included throughout the programme. Participants learn to recognise suspicious messages, create stronger passwords, manage permissions and protect personal and professional information. Clear explanations, demonstrations and repeated hands-on practice help each participant develop useful skills at a comfortable pace. Participants leave with a personal reference guide and greater confidence in solving everyday technology problems.

Education professionals practising essential computer skills during a supportive digital workshop
Patient, guided practice helps participants become more independent in everyday digital tasks.

What You Will Learn

Outcome 1

Use computers more confidently

Navigate common computer functions, adjust basic settings and use the keyboard, mouse, touchpad and helpful shortcuts more effectively.

Outcome 2

Organise files and documents

Create folders, find downloaded files, rename and move documents, use cloud storage and save or share files in appropriate formats.

Outcome 3

Communicate and collaborate online

Use email, attachments, links, calendars, online forms and video-meeting platforms with greater confidence.

Outcome 4

Use smartphones for professional tasks

Manage useful settings and applications, scan documents, use QR codes, take and share photographs, navigate with maps and organise information.

Outcome 5

Work more safely online

Use stronger passwords, recognise common scams and suspicious messages, manage application permissions and protect personal and professional data.


Course Schedule

Day 1Building Digital Confidence

Welcome, needs mapping and digital starting points

Participants introduce their professional contexts, identify common digital difficulties and set personal goals for the week.

Understanding the computer

Participants practise using the keyboard, mouse, touchpad, desktop, windows, menus and essential keyboard shortcuts.

Settings, connections and accessibility

Participants connect to Wi-Fi, adjust sound and display settings, explore accessibility options and learn why updates are important.

Day 2Files, Folders and Documents

Understanding files and folders

Participants create and organise folders, rename and move files, find downloads and understand common file types.

Creating practical documents

Participants create, format, save, print and export a simple document as a PDF.

Saving, uploading and sharing

Participants practise using USB storage, cloud folders, uploads, downloads and links through a guided file-management challenge.

Day 3Internet, Email and Online Meetings

Browsing and finding reliable information

Participants work with browser tabs, web addresses, bookmarks, downloads and practical search techniques.

Email without stress

Participants practise writing, replying, forwarding, using attachments, opening links and understanding CC and BCC.

Calendars, forms and video meetings

Participants complete an online form, respond to a calendar invitation and join a video meeting using common controls.

Day 4Smartphone Skills for Everyday Work

Understanding smartphone settings

Participants practise managing Wi-Fi, mobile data, notifications, brightness, sound and other useful settings.

Camera, QR codes and document scanning

Participants take and organise photographs, scan a document, use QR codes and share files safely.

Applications, maps and communication

Participants install and remove applications, review permissions, use navigation tools and organise professional communication.

Day 5Safe and Independent Digital Practice

Passwords, scams and online safety

Participants learn to create stronger passwords, recognise phishing attempts and respond safely to suspicious messages.

Practical digital tasks for education

Participants combine their new skills to prepare, save and share a simple educational or professional resource.

Personal digital confidence plan

Participants identify the skills they have developed, create a personal reference checklist and plan realistic next steps.

Day 6Course Closure & Cultural Activities

  • Reflecting on learning outcomes and key takeaways
  • Awarding of Certificates of Attendance
  • Cultural excursion and local heritage experience
  • Informal networking and exchange of best practices

Recommended Reading and Theoretical Influences

  • Vuorikari, R., Kluzer, S., & Punie, Y. (2022). DigComp 2.2: The Digital Competence Framework for Citizens. Publications Office of the European Union.
  • European Commission. (2020). Digital Education Action Plan 2021–2027.
  • UNESCO. (2018). UNESCO ICT Competency Framework for Teachers, Version 3.
  • European Union Agency for Cybersecurity. Guidance on cybersecurity, passwords, phishing and safe digital practice.

Evaluation, Recognition and Practical Information

Learning is supported throughout the week through participation, reflection, practical activities and constructive feedback.

Evaluation of Learning Outcomes

Format
Continuous assessment based on class participation, practical work and self-assessment.
Criteria
Active participation in discussions, reflection, collaborative activities and practical course tasks.
Procedures
Trainer observation, participant reflection, feedback and attendance.

Recognition of Learning Outcomes

Conditions
Attendance at a minimum of 80% of the course and active participation in the learning activities.
Recognition
Learning outcomes are recognised through participant reflection, trainer feedback and completion of the course activities.
Documentation
A Certificate of Attendance documenting the course title, dates, venue and learning outcomes.

Practical, Collaborative and Learner-Centred

The course combines hands-on workshops, real-world examples, simulations, guided reflection and collaborative activities. Participants exchange good practices, work in international groups and develop ideas that can be adapted to their own professional context.

Optional cultural, social and networking activities support local engagement, intercultural learning and professional collaboration.

Practical Details

Duration

One week, normally comprising 25 academic hours.

Weekly Schedule

Classes take place from Monday to Friday, in the morning or afternoon. Saturday is reserved for cultural activities.

Final Timetable

The detailed timetable will be sent at least two weeks before the beginning of the course.

Preparation

No special preparation is required unless stated in the course programme. Any required materials or equipment will be communicated before the course.

Certification

Participants who meet the attendance requirements receive a Certificate of Attendance.

Alternative arrangements: Other course durations and schedules may be arranged on request.

Erasmus+ funding: Course fees and mobility costs may be supported through an eligible sending organisation's Erasmus+ grant. Eligibility and final funding decisions remain with the beneficiary organisation and its National Agency. Read our Erasmus+ KA1 funding guide.

Administrative support: Understanding Academy provides course programmes, learning outcomes, registration documentation and certificates. Participants and sending organisations remain responsible for transport, accommodation and grant management.

Plan your Erasmus+ mobility

Ready to Join This Course?

Check the upcoming confirmed dates or register your interest. We will contact you with information about availability and the next steps.

Need funding information? Read our Erasmus+ KA1 funding guide.